Shipping policy

The Wellness Apothecary

Last updated: March 2026

Thank you for shopping with The Wellness Apothecary. Each order is carefully packed to ensure your wellness products arrive safely.

Processing Time

Orders are processed within 2–4 business days (excluding weekends and holidays).

During promotional periods or high-volume sales, processing times may be slightly longer.

Once your order ships, you will receive a shipping confirmation email with tracking information.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on the selected shipping method and destination.

Typical delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

Delivery timelines are estimates and may vary depending on the carrier.

Shipping Carriers

We primarily ship using USPS, UPS, or other major carriers to ensure reliable delivery.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your order.

The Wellness Apothecary is not responsible for packages delivered to an incorrect address provided by the customer.

Lost or Stolen Packages

Once a package has been marked delivered by the carrier, The Wellness Apothecary is not responsible for lost or stolen packages.

If you believe your package was lost in transit, please contact the carrier first. If you need assistance, you may email info@twapothecary.com.

Order Issues

If your order arrives damaged or incorrect, please contact us within 5 days of delivery at info@twapothecary.com and include your order number and photos.